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The Mercer County Regional Council of Governments |
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The Mercer County Regional Council of Governments |
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Contact
SVSS 2495 Highland Rd Hermitage, PA 16148 Phone: 724.981.1561 Fax: 724.981.2639 Monday - Friday 8:00 am to 4:00 pm Calendar July 4 No Shuttle Service Independance Day Holiday |
Shenango Valley Shuttle Service - Policies
Audio & Video Surveillence Our buses are equiped with Audio and Video Surveilance. Riders should have no expectation of privacy while riding Shenango Valley Shuttle Service buses. Fares To ensure quality service, it may become necessary to increase fares. When a fare increase becomes necessary, the public will be notified well in advance of the increase. Food & Drink Food and Drinks will be allowed on the bus as long as they are sealed in their original packaging. Under no circumstances will any open food or drink items be permitted on the bus. Holidays Along with most government offices, the shuttle service does not run on selected holidays. These include New Years Day, Memorial Day, July 4th, Labor Day, Thanksgiving, and Christmas. Please call the SVSS office in advance to see if the service is operating for a specific holiday. Inclement Weather During time of severe weather, The shuttle service reserves the right to suspend service until conditions improve and it is deemed safe to travel. Lost & Found Personal Items that are left behind on the bus will be collected and held for a short period of time. In order to claim any lost items, please call the office. Requests For requested stops, as designated in the online and print versions of the schedule, please call at least 30 minutes prior to the requested stop. Due to factors beyond our control we cannot enssure that the stop can be made. Routes As travel patterns of our patrons change, routes our buses travel may change as well. When changes do occur, the public will be notified in advance. Schedules To better serve the communites along our routes, schedule adjustments will be made periodically. Any changes will be announced in advance of the effective date. |
News And Notes
Customer Satisfaction Survey - Available June 1st - 14th  PLEASE NOTE: Effective April 19, 2022, mask wearing is optional while riding the bus. We will continue to respect our customers and employees whether they wear a mask or not. Riding Tips Schedule Policies Fare Information ADA Complementary Paratransit Information Customers With Disabilities Title VI Complaint Instructions and Procedures Title VI Policy Notice TItle VI Complaint Form DBE Policy DBE Goal |
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The Mercer County Regional Council of Governments 2495 Highland Rd. Hermitage, Pennsylvania 16148 724.981.1561 All site content ©2023 MCRCOG |